Terms & Conditions

Effective Date: 9/22/26

Welcome to the website of Heart & Home Connections, LLC

These Terms & Conditions (“Terms”) govern your use of our website and its content. By accessing or using this website, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

About Our Website

The Heart & Home Connections ("Heart & Home") website provides general information about our programs, services, organization and opportunities.

Our website may provide information about services including, but not limited to:

Respite care
Homeschooling and educational support
Peer support
Care coordination
Inclusive childcare and event support
Caregiver-related services and opportunities
Other programs or services offered by Heart & Home

Information on the website is provided for general informational purposes and may be updated or changed at any time.

No Guarantee of Services

Information presented on this website does not guarantee that Heart & Home will be able to provide services to a particular individual or family.

Service availability may depend on factors including:

Individual needs
Scheduling
Staffing
Geographic availability
Program requirements
Funding or payment arrangements
Eligibility requirements
Applicable laws and regulations
Availability of appropriate personnel

A request for services, inquiry, application, or communication through the website does not by itself create a client-provider relationship or guarantee enrollment or service placement.

Individualized Services

Heart & Home recognizes that every child, individual and family has different needs.

Information on this website is not intended to represent that a particular service, educational approach, caregiver, support or program will be appropriate for every individual.

Specific services and expectations will be determined through the appropriate intake, assessment, enrollment, service agreement or other process used by Heart & Home.

Educational Information

Information regarding homeschooling, educational support, special education, learning approaches or child development is provided for general informational purposes.

Website content should not be interpreted as a guarantee of a particular academic, developmental, behavioral or educational outcome.

Families remain responsible for making decisions regarding their child's education and for complying with applicable educational requirements.

Respite and Support Services

Information regarding respite care and other support services is general information about the types of services Heart & Home may offer.

Actual services are subject to applicable service agreements, policies, staffing, scheduling, program requirements and applicable laws and regulations.

The website should not be used as a substitute for emergency services or emergency medical, mental health or other urgent care.

If you are experiencing an emergency or believe someone is in immediate danger, contact 911 or the appropriate emergency service.

Caregiver and Employment Information

Information submitted through caregiver, employment, or service-provider inquiries does not guarantee employment, placement, contracting or acceptance by Heart & Home.

Applicants may be required to complete additional screening, documentation, interviews, background checks, training, references, credential verification or other requirements as applicable.

Accuracy of Information

We make reasonable efforts to provide useful and current information on our website. However, we do not guarantee that all website content is complete, current, accurate or free from errors.

We reserve the right to correct, update, modify or remove website content at any time.

Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure or error-free.

Website access may occasionally be interrupted because of maintenance, updates, technical problems, third-party services, internet issues or circumstances outside our control.

Intellectual Property

Unless otherwise stated, website content—including text, logos, graphics, photographs, designs, branding and other materials—is owned by or licensed to Heart & Home Connections, LLC.

You may view and use the website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without prior written permission from Heart & Home, except where permitted by law.

User Submissions

If you submit information through our website, including an inquiry, application, testimonial, feedback or other communication, you agree that the information you provide is truthful and accurate to the best of your knowledge.

You should not submit information that you do not have permission to provide.

You should also avoid submitting highly sensitive personal information through general website forms unless specifically requested by Heart & Home through an appropriate method.

Third-Party Links and Services

Our website may contain links to websites, services, or resources operated by third parties.

These links are provided for convenience and informational purposes. Heart & Home does not control or necessarily endorse the content, products, services, privacy practices or policies of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect and use information.

Our Privacy Policy is incorporated into these Terms by reference.

Prohibited Uses

You agree not to use the website:

For unlawful purposes
To impersonate another person or organization
To submit knowingly false or misleading information
To interfere with the operation or security of the website
To attempt unauthorized access to systems or information
To introduce malicious code, viruses, or harmful technology
To collect information about others without appropriate authorization
To infringe upon the rights of Heart & Home or others

Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Heart & Home does not make warranties regarding the website's availability, accuracy, completeness, reliability or suitability for a particular purpose, except where such warranties cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Heart & Home Connections, LLC and its owners, employees, contractors, agents, and representatives will not be liable for indirect, incidental, special, consequential or punitive damages arising from or related to your use of the website or inability to use the website.

Nothing in these Terms is intended to waive or limit any right or protection that cannot legally be waived or limited.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable expenses arising from your misuse of the website, violation of these Terms or violation of another person's rights.

Changes to These Terms

Heart & Home may update these Terms from time to time.

Updated Terms will be posted on this page with a revised Effective Date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

Governing Law

These Terms will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, govern your use of the Heart & Home website.

These website Terms do not replace or modify any separate client service agreement, enrollment agreement, employment agreement, caregiver agreement or other written agreement between you and Heart & Home.

Contact Us

If you have questions about these Terms & Conditions, please contact us.